Introduction

As organisations transition rapidly toward digital operations, the volume, complexity, and sensitivity of information and documentation continue to increase. Contracts, financial records, project files, and regulatory documents now exist predominantly in electronic form, creating new compliance, security, and governance challenges. Without structured controls, organisations face heightened exposure to audit findings, legal risk, data breaches, and operational inefficiency.

The Information & Documentation Compliance Training Course provides a structured and practical understanding of how to manage information assets in line with recognised international standards such as ISO 9001, ISO 15489, and ISO 27001. It enables professionals to design compliant documentation frameworks, align electronic and hardcopy records, and integrate information governance into enterprise content management strategies. By strengthening control, traceability, and security, this course supports sustainable compliance and operational resilience.

Key focus areas include:

Key Learning Outcomes

At the end of this training course, participants will be able to:

 

Training Methodology

The Information & Documentation Compliance Training Course follows an expert-led, participative learning approach that combines structured instruction with practical exercises and case-based discussion. Participants work through real-world scenarios to translate standards, policies, and controls into effective information governance practices applicable across digital environments.

Information & Documentation Compliance

Who Should Attend?

This training course is ideal for professionals seeking to strengthen information and documentation compliance, including:

  • Information and Records Management Professionals
  • Compliance, Risk, and Governance Managers
  • Office Administration and Documentation Leads
  • Quality and Audit Professionals
  • IT and Information Security Managers
  • Senior Managers responsible for data and documentation oversight

Course Outline

Day 1

Strategy and Understanding Key Elements

  • Introduce Information and Documentation Management
  • Review Standards, ISO9001, ISO27001 and ISO15489
  • Creating Information and Documentation Audit
  • Create File Plans, Metadata Plan, Retention Schedule and other Information Controls
Day 2

Concepts and Set-up Components

  • Compliance, Controls and Security
  • Legislation, Standards and Regulation
  • Business Classification Scheme and Taxonomy
  • Document Control
  • Understanding Security and Compliance
Day 3

IT Process and Delivery

  • Review IT Information and Documentation Management Systems
  • Review Scanning, Storage and Archiving Systems that meet Compliance
  • Scanning and Legal Issues
  • Archiving and Retention Requirements
  • Digital Signatures and Digital Rights Management
Day 4

Implementation Planning

  • Implementation Planning
  • Setting-up Action Plan for Information and Documentation Compliance
  • Creating Policies and Procedures
  • Creating an Action Plan
Day 5

Data Management Compliance and Security

  • Data as Basic Asset of the Enterprise
  • Management of Data Architecture
  • Management of Master and Reference Data
  • Management of Data Quality
  • Management of Metadata
  • Data Security and Warehousing Management

Ready to Take the Next Step?

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FAQs

The course focuses on establishing structured governance for managing documents, records, and information in compliance with legal, audit, and international standards. It emphasises practical application of information governance, records management, and documentation security in digital environments.  

Yes, the Information & Documentation Compliance Training Course is closely aligned with key international standards including ISO 15489 for records management and ISO 27001 for information security. Participants learn how to apply these standards to strengthen compliance, audit readiness, and information protection.  

Absolutely. The course addresses the challenges of managing electronic records, enterprise content management systems, and hybrid documentation environments. It helps organisations align digital transformation with compliance, security, and governance requirements.  

Yes, the course provides practical tools to improve traceability, retention, disposal, and access controls. These controls help reduce legal exposure, support audit requirements, and improve organisational defensibility.  

Yes, the Information & Documentation Compliance Training Course links records management with information security principles. This integrated approach ensures confidentiality, integrity, and availability of information assets across the organisation.  

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