Introduction

Operational excellence increasingly depends on an organisation’s ability to control variation, eliminate waste, and make decisions based on reliable data. Lean Six Sigma provides a proven, structured methodology to achieve consistent and sustainable improvements in product quality, service delivery, and operational performance. This training course develops the knowledge and applied skills required to understand Lean Six Sigma principles and apply the DMAIC methodology to real business challenges. Participants learn how Lean and Six Sigma complement each other, combining waste reduction with statistical control to drive predictable outcomes. The course prepares professionals to contribute effectively to improvement initiatives within their functional areas while supporting organisational goals related to efficiency, customer satisfaction, and performance stability.

Key focus areas include:

Key Learning Outcomes

At the end of this training course, participants will be able to:

 

Training Methodology

This training course uses an applied, scenario-driven learning approach combining instructor-led explanations, practical exercises, case studies, and group problem-solving. Participants work through realistic Lean Six Sigma situations to translate concepts into actionable improvement skills and measurable business results.

Lean Six Sigma Green Belt Certification Training

Who Should Attend?

This training course is ideal for professionals seeking to:

  • Support continuous improvement and operational excellence initiatives
  • Lead or contribute to Lean Six Sigma improvement projects
  • Reduce defects, waste, and process variation
  • Strengthen data-driven decision-making capabilities
  • Improve quality, efficiency, and customer satisfaction
  • Build structured problem-solving and performance control skills

Course Outline

Day 1

Introduction

  • What is Six Sigma?
  • 5 Principles of Lean
  • Lean Six Sigma Methodology
  • Lean Concepts
  • The Use of Tools to Complete the Define Phase of DMAIC, including:
    • Creative Thinking
    • Affinity Diagram
    • Inter-relationship Diagram
    • Voice of the Customer
    • Stakeholder Management
    • Project Charter
Day 2

The Use of Tools to Complete the Measure Phase of DMAIC

  • Measurement of Process Performance
  • Price-Of-NonConformance (PONC)
  • Control Charts
  • Statistical Control
  • Capability Analysis
  • Defects per Million Opportunities (DPMO)
Day 3

The Use of Tools to Complete the Analyse Phase of DMAIC

  • Pareto Analysis
  • 7 Wastes
  • Cause-and-Effect Analysis
  • Flow Chart / Process Map
  • Value Stream Map
  • Root Cause Analysis
  • 5 Whys
  • 5S Housekeeping
Day 4

The Use of Tools to Complete the Improve Phase of DMAIC

  • Mistake Proofing (Poka Yoke)
  • Practical Problem Solving
  • Brainstorming
  • Ease vs. Impact Analysis
  • PDCA (Plan-Do-Check-Act Deming cycle)
  • Demonstrate New Process
Day 5

The Use of Tools to Complete the Control Phase of DMAIC

  • Control Charts for Ongoing Process Control
  • Specify Ongoing Process Measurements
  • Prepare DMAIC Project Documentation in Word
  • Finalise DMAIC Project Documentation
  • Leadership
  • Basic Statistics
  • Green Belt Roles and Responsibilities

Ready to Take the Next Step?

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FAQs

This training course focuses on applying Lean Six Sigma principles and the DMAIC methodology to reduce variation, eliminate waste, and improve process performance. It emphasises practical application within real operational environments.

Participants learn how to identify inefficiencies, analyse data, and implement improvements that deliver measurable benefits. These capabilities support consistent quality, cost reduction, and improved customer outcomes.

Yes, the training course is aligned with ISO 18404:2015, which defines competencies for Lean and Six Sigma roles and supports consistent application of improvement practices.

The course is well suited for managers, supervisors, team leaders, and professionals involved in process improvement, quality management, operations, or performance optimisation initiatives.

Participants can immediately apply DMAIC tools, basic statistical analysis, root cause techniques, and Lean concepts to improvement projects within their own operational areas.

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